Business Objective
TO THE TOP
Add new modules to an existing application.
The new modules cover the Delivery Delays, Cost of Poor Quality delivered by Suppliers, and Packaging Management.
The business needs are the mitigation of the costs associated with discrepancies between orders and deliverables on one hand, and the mitigation of packaging costs on the other hand.
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Supply Chain Industry
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A supply chain is based on the coordination between companies that are acting as Suppliers, Carriers, and Recipients.
5.02 billion USD was the value of the global logistic software market in 2021.
https://dataintelo.com/report/logistic-software-market-report/
Each of the entities of a supply chain has to integrate its own database structure with the tables of every other one in the same supply chain. The real challenge is that the integration mentioned above needs to be perfectly done for thousands of players and millions of products!
A small event in one place is the trigger for a complex adjustment process spread over tens of companies.
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I. Delays Alerts
TO THE TOPEfficient Delays Management means that the corrective actions start as soon as possible.
The process workflow provides details about the steps, but also about the roles, and the Alert statuses.
Because the speed of reaction is very important, this module had a Mobile-first approach.
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II. Cost of Poor Quality
TO THE TOPCOPQ, the Cost of Poor Quality, is one way to mitigate the negative consequences of multiple types of unexpected events.
The process is rather straightforward but implies various databases and teams inside and outside of the Company.
This process is taken place next to the unloading deck, so the Mobile-first approach was required.
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III. Packaging Management
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The terms mostly used are:
• Packaging Materials (master boxes, smaller boxes, internal dunnage, corrosion protections, pallets),
• Packaging Kits (specific configuration of various Packaging Materials),
• Packaging Definitions (adding the product, cost, sender, and receiver to a Packaging Kit).
Inventorying packaging means the sum of the Packaging materials:
• in the warehouse;
• on moving, from the warehouse, with goods;
• on moving, to the warehouse, without goods;
• on moving, to the warehouse, as new purchases.
This module is data-heavy and is faster to handle the app from the desktop.
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Lesson Learned
TO THE TOPPerform a process audit before joining a complex project started already for some years.
The audit should explicitly describe the business objectives, together with in-place working procedures or habits already set in the existing team.
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